Test Plan for Zoom Reviewers - (Patient - Doctor Flow)

Introduction

This test plan provides a detailed guide for Zoom reviewers to evaluate the functionality of the Docplus.help platform focusing on patient-doctor interactions through Zoom video integration.

User Flow: Patient-Doctor Interaction

App Authorization:

⦁ The doctor logs in to the Docplus.help platform using their credentials.

⦁ The doctor creates Zoom link for video consultations.

⦁ The patient accesses the platform and requests a consultation with the authorized doctor.

Scope and Functionality:

⦁ Secure login for doctors and patients.

⦁ Seamless authorization process for Zoom integration.

⦁ Appointment booking and video consultation scheduling.

⦁ Initiating and managing video calls.

Testing Procedure

Account Credentials:

⦁ Doctor Account: email: 

⦁ Patient Account: email: 

Functional Testing:

⦁ Test video call initiation and quality.

⦁ Validate appointment booking and scheduling features.

⦁ Verify screen sharing functionality.

⦁ Test secure messaging and communication channels.

Integration Testing:

⦁ Ensure effective integration of Zoom for video consultations.

⦁ Validate user roles and access control mechanisms.

Error Handling:

⦁ Test error scenarios during video calls.

⦁ Verify the system's responsiveness to unexpected events.

Feedback and Reporting:

⦁ Provide detailed feedback on user experience.

⦁ Document any encountered issues and recommendations for improvement.

⦁ Generate a comprehensive report with test results and observations.

Conclusion

This tailored test plan focuses on evaluating the patient-doctor interaction flow within the Docplus.help platform, emphasizing the seamless integration with Zoom technology to enhance remote consultations. The goal is to ensure a user-friendly and reliable experience for both patients and doctors.